Questions, answered.
If yours isn't here, write us at hello@suqoona.com.
How does Suqoona actually work?
You upload four photos — front, back, left, right. A vision model trained for body-composition signals reads pose, contour, and shading to estimate composition, lean mass, posture deviation, and symmetry. We then compare each new photo set to your previous ones and chart the change. The numbers are estimates, not measurements from a calibrated instrument.
What photos do I need to take?
Four photos in a fitted but neutral outfit (compression shorts, sports bra, or similar). Even, diffuse lighting. A plain wall behind you. Same posture across all four — relaxed shoulders, arms slightly out, feet shoulder-width. The app walks you through it the first time.
How accurate is the analysis?
Photo-based composition models give useful relative signal — they're better at tracking change in one person over time than at giving a single absolute number. Treat the score as a trend instrument, not a clinical readout. DEXA, hydrostatic weighing, and BIA scales remain the gold standards for absolute composition.
Where do my photos go? Are they retained?
Photos are uploaded over an encrypted connection, processed by our analysis pipeline, and stored against your account so you can compare future sets to past ones. You can delete any photo set or your entire account from settings — deletion removes both the images and the derived analysis. Photos are never used to train models, sold, or shared.
How is this different from a smart scale or DEXA?
A smart scale runs a small electrical current through your body and infers composition from impedance — it changes with hydration. DEXA uses two X-ray energies for a clinical-grade reading and is the most accurate consumer option, but it costs ~$50–150 a session and requires a clinic visit. Suqoona sits between them: cheaper and lower-friction than DEXA, more direct about morphology than a scale, and designed for tracking change rather than nailing a single number.
Is Suqoona a medical device?
No. Suqoona is an educational tool. It is not cleared by the FDA, EMA, or any other regulator as a medical device, and it does not diagnose, treat, cure, or prevent any condition. Don't use it as a substitute for a clinician.
What's the price and what's included?
$150 per year is the planned annual price. Checkout is not live yet, so creating an account does not collect payment. The planned plan includes unlimited photo-set analyses, trend charts, posture and symmetry scoring, coach notes per analysis, and full data export.
Can I pay today or get a refund?
No payment is collected today because checkout is not connected yet. Refund terms will apply once paid checkout exists; until then, there is nothing to refund.
Can I cancel?
Billing cancellation will be available once paid checkout exists. For now, account deletion and data export are the relevant account controls.
Do you have an Android/iOS app?
Not yet. Suqoona runs as a web app at suqoona.com — works on iOS Safari and Android Chrome, no install. Native apps are on the roadmap once the web product is stable.
Is there an age requirement?
Yes — 18+. Suqoona is not intended for use by anyone under 18, and we don't knowingly serve minors. If you're under 18 and have an account, contact us at hello@suqoona.com and we'll remove it.
I struggle with body image. Should I use Suqoona?
Be careful. Tracking composition data can be helpful or harmful depending on where your head's at. If you have a history of disordered eating, body dysmorphia, or are in active recovery, Suqoona's onboarding will pause and route you to support resources — and we recommend talking to a clinician before continuing. If at any point the data is making things worse, stop using the app.